Xong AI
Product

Orchestrator

Reasoner-driven agent workflows with validation, safe tool execution, and full traceability so you always know what AI did in your system.

Orchestrated workflow nodes illustration

What it does

Orchestrator runs multi-step workflows where AI can call tools and modules, validate outputs, and escalate to humans when confidence is low or risk is high.

Agent management
Specialist agents per domain (docs, compliance, vision, integrations) coordinated by a reasoner.
Workflow state & retries
Durable state, checkpoints, retries, and fallbacks for long-running operational tasks.
Validation gates
Rules + model checks + schemas before actions. Confidence thresholds trigger escalation.

How it works

Plan -> act -> verify -> escalate

Orchestrator reduces hallucinations and operational risk through grounding, verification, and controlled actions.

  • Structured outputs (schemas, typed tool results)
  • Grounded retrieval from the Data House (RAG + metadata)
  • Multi-step verification (rule checks + validator model)
  • Confidence thresholds + HITL escalation
  • Audit logs for every decision and tool call
Example: Intelligent verification
Orchestrator plans the steps, calls modules and tools, and logs everything as a session.
Ingest case bundle
docs / media / metadata
Extract + normalize
document AI module
Cross-validate
rules + model check
Confidence gate
threshold + policy
HITL review (if needed)
approve / correct / reward
ERP/CRM action via WebKit
structured tool call

Feature highlights

Plan -> act -> verify -> escalate

Agent management
Specialist agents per domain (docs, compliance, vision, integrations) coordinated by a reasoner.
Workflow state & retries
Durable state, checkpoints, retries, and fallbacks for long-running operational tasks.
Validation gates
Rules + model checks + schemas before actions. Confidence thresholds trigger escalation.
Safe tool execution
Permissioned tools via WebKit. Structured inputs/outputs with full audit logs.
Observability
Step-by-step traces: tool calls, retrieved sources, decisions, outputs, costs, latency.
Policy controls
RBAC, data scopes, redaction, and human approval gates for high-impact actions.

Workflow health at a glance

Orchestrator exposes every step as measurable signals.

Inspect plan/act/verify loops, retries, and escalations with step-level timing and tool traces.

  • Trace every decision with inputs, outputs, and validation gates.
  • Escalation queues show exactly why humans were looped in.
  • Retry and fallback paths are visible per step.
Execution signal map
Illustrative health signals across plan, act, verify, and review.
Validation coverage
Gate-driven
Rules + model checks on each step.
Escalation routing
Confidence-based
HITL when risk or ambiguity rises.
Retry strategy
Controlled
Checkpointed retries with fallbacks.
Tool safety
Schema-locked
Structured tool IO + permissions.

Proof

Production support automation

Enterprise teams use Orchestrator to triage tickets, retrieve evidence, and execute safe system actions.

Workflow network illustration
Orchestrator

Bring a workflow - we will show a traceable agent pipeline.

We will map your process, define validation gates, connect tools via WebKit, and show how sessions + HITL improve accuracy over time.

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